Privacy Policy

Publication date «13» August, 2024

This Privacy Policy defines the policy of Silchenko Nina Vasylivna individual entrepreneur, whose location and contact details are indicated on the website https://thecoat.com.ua/contacts (hereinafter referred to as “We”, “Us”), regarding processing of your personal data when you use our website https://thecoat.com.ua (hereinafter referred to as the "Site").

According to the Law of Ukraine "On Protection of Personal Data" No. 2297-XII as of June 01, 2010, personal data is information or a set of information about an Individual who is identified or can be specifically identified.

This Privacy Policy is valid for all pages of the Site.

For your convenience, the Site may contain links to other websites, although we bear no responsibility for privacy policies or content hereof. By accessing or using the Site, you consent to the collection, use and disclosure of your personal data in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, please do not access or use the Site.

We may periodically, without prior notice, make changes to this Privacy Policy, which will be effective from the moment they are published on the Site.

Therefore, we recommend that you review the current Privacy Policy published on this web page of the Site before using the Site.

COLLECTED INFORMATION:

We process the following information:

Personal data:

• Surname, name, patronymic
• E-mail
• Phone number
• Date of birth
• Address

Other personal data provided by the User through the services of the Site or by entering the Site using a GOOGLE, FACEBOOK, INSTAGRAM account - the amount of the abovementioned information does not exceed the amount of information provided by the User to the relevant services.

Information about visits - when accessing the Site, our servers automatically record certain information. These server logs may contain information about web requests, IP address, browser types and language, date and time of the request, as well as one or more cookies, which can be used to identify the browser or the User's account. User messages – when the User sends messages while using the Site, namely to the chat, support service, these messages can be saved and processed for answering questions and further improving the functioning of the Site.

Except for cases, provided by Part 2 of Article 7 of the Law of Ukraine "On Protection of Personal Data" No. 2297-XII as of June 1, 2010, We do not collect or process data regarding:

• racial or ethnic origin;
• political views and membership in political parties and trade unions;
  
• religious or philosophical beliefs;
  
• criminal prosecution;
  
• health or medical diagnosis;
  
• sexual life or orientation;
  
• genetic and biometric data.

METHODS OF DATA COLLECTION:

We collect/receive information in the following way:

when the User filling out the registration form or otherwise providing personal data on the Site; the User's login to the Site's personal account using a GOOGLE, FACEBOOK, INSTAGRAM account; from open sources.

HOW DO WE USE YOUR DATA:

We will use your personal data for concluding and executing agreements for the sale of goods, information of which is posted on the Site, including, but not limited to:

• Creation and managing User account;
  
• Conclusion and storage of an electronic contract/document, processing of orders and payments;
  
• Feedback processing and User support;
  
• Site protection;
  
• Marketing/advertisement;
  
• Dispute resolution.

If we need to use your data for any other purpose, We will ask for your consent and use your personal data only after obtaining hereof, unless otherwise required by law.

HOW DO WE SHARE YOUR DATA:

We will not share your personal data with any third party without your consent, except in the limited circumstances described below:

• Fulfillment of your orders;.
• Return of goods, payments;
• Carrying out legal procedures (obtaining legal aid, applying to court and executing a court decision);
• Display or send advertising/marketing messages;
• Analytics;
• Detection and prevention of fraudulent actions, as well as solving security problems and eliminating technical malfunctions;
• Complying with the requirements of the competent authorities in accordance with the requirements of the law.

We provide access to Users' information only to those of our employees, suppliers and contractors who need to have that information to carry out transactions performed on our behalf. We require such third parties to use the personal data only for the purpose for which it was provided and not to retain it for longer than is necessary to achieve that purpose. We may also disclose your personal data for the following: (1) to comply with applicable laws, regulations, court orders or other legal process; (2) to enforce your agreements with Us, including this Privacy Policy; or (3) to respond to claims concerning the fact that the use of the Site violates the rights of third parties.

DATA STORAGE:

We will keep your Personal Data for as long as User accounts remain active, or as long as We need it to achieve the purposes for which it was collected, as set forth in this Privacy Policy. We may need to retain certain information for a longer period, namely, for record keeping/reporting in accordance with applicable law or for other legitimate reasons, such as enforcing rights/obligations, preventing fraud, etc. Residual anonymous information and aggregate information, none of which identifies you (directly or indirectly), can be retained indefinitely.

USE OF COOKIE:

Cookie is a small file located on the hard drive of the User's computer or other device when accessing the Site.

Cookie allows analyzing the Site Users, which makes it possible to expand the possibilities of its use to adjust them to the needs of a specific User.

The Site may use cookies to analyze Site users in order to determine which web pages and sections of the Site are used.

It helps Us to improve the Site in order to adapt it to the needs of each specific User.

The Site uses this information only for analysis.

If web browsers automatically accept cookies, the User has the option to delete or reject the acceptance of cookies by changing the appropriate settings of the web browser.

YOUR RIGHTS:

• know about the sources of collection, the location of your personal data, the purpose of the processing, the location of the owner or manager of personal data or to give the appropriate instructions for obtaining this information to authorized persons, except for cases established by law;
• receive information about the conditions for providing access to personal data, in particular information about third parties to whom your personal data is transferred; access your personal data;
• receive a response about whether your personal data is being processed, as well as receive the content of such personal data within thirty calendar days from the date of receipt of the request, except in cases provided by law;
• submit a reasoned claim with an objection to personal data processing;
• submit a reasoned claim to change or destroy your personal data, if these data are processed illegally or are unreliable;
• protection of personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of this information, as well as protection from providing information that is unreliable or disgraces the honor, dignity and business reputation of an individual;
• file complaints about the personal data processing to the Human Rights Commissioner of the Verkhovna Rada of Ukraine or to the court;
• apply legal defense measures in case of violation of the legislation on the protection of personal data;
• enter reservations regarding the limitation of the right to process your personal data when giving consent;
• withdraw consent to the personal data processing;
• know the mechanism of automatic personal data processing;
• protection against an automated decision that has legal consequences for you.
  

SECURITY:

The security of your information is important to us, and we will take reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information. However, given the inherent risks, We cannot guarantee absolute security, and therefore We cannot guarantee the security of any information You transmit it to Us, and you do so at your own risk.

APPLICATION REGARDING DATA PROTECTION:

To exercise your rights regarding the processing of your personal data, to refuse the messages that We may send you for advertising or marketing purposes, to submit a question, request or prohibition regarding the processing of your information, you can send us a letter to the contacts indicated on the Site 

We will respond to your request in accordance with the applicable legislation.

Please note that if you do not allow Us to process the necessary information or withdraw your consent to its processing for the necessary purposes, you may lose an access to all the functionality of the Site, order or return Goods, or receive other services for which your information is required.